These Terms and Conditions shall apply to the services that are accessible to you (the “Services”) from our mobile application (the “Relata App”)

Each time you access the Relata App and Website you are agreeing that you will accept and will be bound by these terms as well as all other applicable laws and regulations relevant to the Services. Please read these terms carefully before accessing and using any of the Services. They form a legal agreement between you and Mindbots LLC, a company registered in Wyoming (“we”, “our”, “us”, “Relata”).

Our Privacy Policy also sets out some very important information that you need to be aware of. The policy describes how we will collect, process, and use your information which may include your personal data as such term is defined under the General Data Protection Regulations.

Only continue to use our Services if you agree with these Terms and Conditions, and if you acknowledge and understand how we will use the information that you will provide to us.

We may revise these terms at any time and notify you of the updated version. From time to time, updates to the Relata App may be issued through your app store provider. Depending on the update, you may not be able to use the Relata App until you have downloaded the latest version of the app and accepted any new terms.

You confirm that you are over the age of 17 and legally able to enter into a binding agreement with us. In any event, our Services are not directed to anyone under the age of 18. If you are under the age of 18, please do not use or access our Services.

You warrant that you are the owner of the device to which you have downloaded our App and accessed the Services, or that you have obtained permission from the owner of that device to download the App and access the Services. You accept responsibility in accordance with these terms for the use of the App on any device, whether that device is owned by you. You also agree that we shall have no liability for the access of any of your information that’s accessible from our App in the event your device is shared, or you otherwise make it accessible to another party.

Our Services comprise the provision of content in the form of tips, articles, and conversations, for you or you and your partner. These Services may integrate insights and studies about relationships that have been developed by recognised experts and practitioners in different areas of couples’ relationships.

We may change (amend, restrict, or delete) the content making up our Services at any time and we have no obligation to maintain a particular content offering regardless of you or your partners affinity, level of completion, or engagement with that content offering.

Our Services strengthen many facets of relationships, however, you agree that our Services are not to be considered as a substitute for qualified or professional therapy or any type of medical advice. You acknowledge that use of our Services cannot guarantee a particular result and should not solely be relied on to make decisions about your relationship. In using the Services, you are solely responsible for the accuracy of the information that you input and the subsequent use of any insights you derive from using the Services or information directly provided to you by your partner when paired.

We engage a range of subject matter experts from time to time based on the content we develop and promote. Profiles of our experts can be found in the Relata App and on our Website. You acknowledge that our experts are independent practitioners and are not subject to our instruction or control beyond their limited engagement to work with us in developing and promoting the content that drives our Services. In promoting our experts as part of our online and mobile assets, you acknowledge that we are not endorsing the services they provide in their independent capacities and that we make no warranties or representation about their independent service offering. To the extent you engage directly with our experts outside of the Services we provide, you agree that we will have no responsibility or obligation to you in relation to any such engagement or the associated results.

We may replace our Experts at our discretion and your use, affinity, or engagement with an Expert’s specific content does not create an obligation for us to maintain a particular Expert or shall act in any way to restrict our ability to make decisions about our Services.

You may have to create an account and provide us with a password before you can use some of our Services. Where an account is required, you must be authorised to take all actions that are performed on or through your account. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account. Your account must be used by you and nobody else and is not transferable. You shall immediately notify Relata should you suspect any unauthorised use of your account or password, you shall provide true, up-to-date and complete information about yourself during registration and ensure this information remains current.

Some Services will be free, others will require payment. Some Services may be free for a period, but then require a payment which may be taken automatically by your chosen payment method. We will always make any payment terms clear to you before you sign up for a paid Service. Any such payment terms shall be incorporated into and form part of these Terms and Conditions. When purchasing services such as Relata Premium you may make your purchase through one of our Websites or from an app store provider such as the Google Play Store or Apple App Store. If from an app store provider, in addition to these terms, you will be subject to the terms of the app store provider.

At our discretion, we may change the price and nature of a paid Service, but if you are already paying for that Service, we will always give you notice should the price change. We accept no responsibility for any losses you may incur by failing to change or cancel a subscription after we have informed you of any changes to pricing of Services.

Where you have purchased a subscription, your subscription to our paid Service will be automatically renewed at the end of each subscription period unless you cancel it. If you do not cancel before the end of your current subscription period, you will be charged in advance for the next subscription period. Auto-renewing subscriptions can be modified or cancelled by changing your settings with the appropriate app store provider, or if you purchased the services directly from our Website, from within the Relata App, or by contacting us at support@themindbots.com. If you cancel a subscription you cannot claim a refund for the period remaining until the end of the subscription period in which you cancelled.

If you think that you may be entitled to a refund for Services and you purchased those Services from our Website or from within one the Relata App, you can contact us at support@themindbots.com. If you purchased the Services from an app store provider then you should contact that app store provider as we will be unable to process such refund requests.

We may offer promotional offers from time to time which may include discounts or account credits, may be subject to expiration dates and may only be applicable to selected users of a Service. We reserve the right to withhold or remove credit from a user account or end a promotion without notice if at our sole discretion we believe a user is not acting in good faith in relation to the terms of the promotion.

The Services and the Relata App contain logos, software, computer code, images, audio files, videos, text, icons, graphics, information, and other content (collectively, “Relata Content”). All Relata Content and how it is assembled, collected and arranged are the property of Relata and its licensors and protected by copyright, trademark, and other proprietary and intellectual property laws.

Relata grants you a limited, personal, non-transferable, non-sublicensable, worldwide and non-exclusive licence to use the Relata App and the Relata Content solely for the receipt of the Services and only in accordance with these terms of use and any rules or policies applied by any app store provider from whose site you downloaded the Relata App. This licence is revocable at any time without notice and with or without cause.

You shall not (and shall not allow any third party to), except to the extent expressly permitted under applicable law, copy, modify, frame, create a derivative work from, reverse engineer, reverse assemble, or otherwise attempt to discover any source code in the Relata App or any Relata Content.

You shall not sell, rent, lease, loan, redistribute, assign, sublicense, republish, grant a security interest in or otherwise transfer any right in the Relata App or Relata Content, in whole or in part. You must preserve all copyright and/or other intellectual property notices or watermarks contained in the Relata Content.

Nothing in these terms grants you a licence to use any Relata trademarks or the trademarks of any third parties in the Relata Content. You understand and agree that you will not obtain as a result of your use of the Service, any right, title or interest in or to any Relata Content or the Relata App.

You are prohibited from posting to or transmitting using the Services any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

(b) for which you have not obtained all necessary licences and/or approvals;

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world;

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);

(e) contains or discloses another person’s personal data without his or her written consent;

(f) or collects or solicits another person’s personal data or Contribution for commercial or unlawful purposes.

Relata shall be entitled to remove any material from its Services which is posted to or transmitted using the Services in contravention of these terms, or for any other reason.

You shall not:

(a) use the Services or any Relata Content in any unlawful manner;

(b) misuse the Services (including, without limitation, by hacking or inserting malicious code);

(c) infringe our or any third party’s intellectual property rights in your use of the Services or Relata Content;

(d) use the Services to transmit chain letters, junk or spam;

(e) use Services to harass, abuse or harm another person;

(f) take any action that in our sole discretion places an unreasonable or disproportionately large load on our servers or other infrastructure; or

(g) use the Services in any way which may cause, or be likely to cause, access to or use of the Services to be interrupted, damaged or impaired in any way.

We may terminate your access and use of the Services (or any of them) and these terms at our discretion if we have good reason to believe you have breached these terms. In such circumstances you are not entitled to the refund of any amounts you may have paid us for the Services. We may modify or discontinue, temporarily or permanently, the Services (or any part of them) at our discretion. We will give you notice of such modification or discontinuance wherever possible. You agree that Relata shall not be liable to you or to any third party for any modification or discontinuance of the Services.

You may discontinue your use of the Services (or any part of them) at any time.

On termination of these terms for any reason:

(a) all rights granted to you under these terms shall cease;

(b) you shall no longer have access to any Services;

(c) you must immediately cease all activities authorised by these terms; and you must immediately delete or remove the Relata App from your devices.

Any links to third party surveys, content, apps or websites are provided solely for your convenience. We have not reviewed all of these third party links and do not control and are not responsible for these third party links or their content or availability. We do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party apps/websites linked to from our Services, you do so entirely at your own risk.

You agree to indemnify and hold Relata, and its affiliates, and its and their officers, directors, agents and employees, harmless from any losses, damages, costs, expenses (including reasonable legal fees) or other liability, arising out of any claim, demand, allegation or proceeding brought by any third party due to or arising out of any breach by you of any of these terms or applicable law; your misuse of the Services; Contributions you provide or post; your infringement of intellectual property rights or any other third party rights; and/or your failure to provide accurate, up to date information.

The Services are provided "as is", without any conditions, warranties or other terms of any kind (other than those required by applicable law and which cannot be excluded by contract) and are used by you at your own risk. Accordingly, to the maximum extent permitted by law, we provide you with the Services on the basis that we exclude all representations, warranties, conditions and other terms which, but for these terms, might have effect in relation to the Services.

Nothing in these terms shall exclude or limit your liability or our liability for death or personal injury caused by negligence; for fraud or fraudulent misrepresentation; or under any indemnity you have agreed to provide in these terms. Subject to this, we shall not be liable in contract, tort (including, without limitation, negligence), for pre-contract or other representations, or otherwise arising out of or in connection with these terms for:

(a) any economic losses (including, without limitation, loss of revenues, profits, contracts, data, business, anticipated savings or cost of substitute services);

(b) any loss of goodwill or reputation; or

(c) any special, indirect or consequential losses,

(d) in any case, whether or not such losses were within either of our contemplations at the date of acceptance of these terms.

Subject to the above, our aggregate liability to you in relation to all events or series of connected events occurring under these terms (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the total amount you have paid for the Services in the six month period immediately preceding the date of the first event allegedly giving rise to the liability.

Nothing in these terms excludes any statutory rights which may apply to your use of the Services which cannot be excluded, restricted or modified by contract.

The following provisions are applicable to the resolution of all Disputes, to the fullest extent allowed by applicable law, regardless of whether brought in arbitration, court, or any other type of formal dispute resolution proceeding:

(a) Time Limitation: Any Dispute shall be time-barred unless the party asserting the Dispute commences formal dispute resolution proceedings within one (1) year after the basis for such Dispute became known or should have become known to the party asserting the Dispute, provided, however, that the one-year period shall be deemed suspended during any informal settlement discussions following the receipt of a Notice of Dispute by any party. A Notice of Dispute must include: the name of the person bringing the Dispute and that person’s preferred contact information, a brief description of the dispute, and the relief sought. 

(b) NO CLASS OR REPRESENTATIVE ACTIONS OR PROCEEDINGS: TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. 

(c) No Consolidation: You and the Company acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate in a consolidated proceeding.

IF YOU DO NOT AGREE TO THE TERMS, INCLUDING THE CLASS ACTION WAIVER, DO NOT ACCESS OR USE OUR SERVICES. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND THE COMPANY UNCONDITIONALLY WAIVE ANY RESPECTIVE RIGHTS TO A JURY TRIAL.

These terms and the relationship between you and Relata shall be governed by the laws of Wyoming without regard to any conflict of law provisions of any jurisdiction. Both you and Relata agree to submit to the exclusive jurisdiction of the Wyoming courts, except that Relata may seek injunctive relief in any jurisdiction in order to enforce its rights under these terms.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any act or event beyond our reasonable control, including failure of public or private telecommunications networks (“Event Outside Our Control”). If an Event Outside Our Control takes place that affects the performance of our obligations under these terms of use:

our obligations under these terms shall be suspended for the duration of the Event Outside Our Control; and

we will use our reasonable endeavours to find a solution by which our obligations under these terms may be performed despite the Event Outside Our Control.

No person other than you and Relata shall have any rights under these terms in relation to your use of the Services. We may transfer our rights and obligations under these terms to another organisation, but this will not affect your rights or our obligations under these terms. You may only transfer your rights or obligations under these terms if we agree in writing.

Any failure of or delay by Relata to exercise or enforce any right or provision of the terms shall not constitute a waiver of this right or provision. If any provision of the terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the terms shall remain in full force and effect.

You agree that these terms represent the entire understanding between you and Relata in respect of your relationship with Relata. These terms supersede any previous agreements between you and Relata including any previous version of these terms.

Questions, comments and requests regarding our terms and conditions are welcomed and should be sent to support@themindbots.com.

As we work with you to build better relationships, we are committed to protecting your privacy. For any personal data we collect as part of your journey with us, this Privacy Policy (“Policy”) explains why we collect the data, what we do with the data, and your rights and choices when it comes to your personal data. For the avoidance of doubt, references in this Policy to data, personal information, or information, are all references to personal data.

When you use our mobile application (“App”) or interact and communicate with us via our online or social media channels, this Policy will apply to you. For this policy, we will refer to all these touchpoints with you as our services (“Services”).

So we can remain transparent about how we use your personal data, we will notify you when there are significant or material updates to this Policy. This Policy was last updated on February 5th, 2024.

You know us as Relata, but as a legal entity we are Mindbots LLC, a company registered in Wyoming (“we”, “our”, “us”) and are the data controller. We decide what personal data is collected from you and how this data will be used.

Our Services may contain links to sites run by our experts and other websites such as Twitter, Facebook, and Instagram. These experts and third-party organisations will have their own privacy policies, which you should read carefully before providing any of your personal data to them, as we do not accept any responsibility or liability for them.

Identity Information

When you use the App, we collect: your name and a unique user code we supply you with to allow you and your partner to pair your Apps; your device ID so that we are able to identify you as one of our users. We may also collect your email address to allow you to create an account with us.

Personal Information (username, profile photo, etc.)

You may decide to submit a cover photo, profile photo, username, couple anniversary date, and other relationship information in order to personalise your own profile.

We may use this data to improve the level of personalisation of the App and relevance of content for you and your partner. This information is not required in order to use the app.

Activity Information

When you use the App, we collect: your responses to our conversations so that we may share these answers and your progress with you, and your partner where you have chosen to pair your App; information about when you pair with your partner; your course and tip completion so that we may share your progress with you.

You may also choose to share photo or video content, for which you might give us permission to access your camera or photo album.

The responses, answers and photos that you provide to the App are seen by you (and your partner where you have paired your App). Relata may access your responses, answers and photos in an anonymised way for the limited purpose of analysing and understanding how to improve your experience via personalized conversation recommendations, analysis and advice, new features, greater guidance, and improved user-friendliness within the app.

Only after we have anonymised your activity information (so it can never be used to identify you or anyone else), we may use it in the research we engage in with our academic partners to further scientific understanding of how Relata can help relationships. We explain this more in our section on Sharing with our Academic Partners.

Demographic Information

We may present the option for you to provide demographic information so we can provide you with relevant recommendations and tailor the content we provide in the App. Where we do so, we collect personal data such as age, gender, preferences, interests, and lifestyle information.

If you chose to provide us with information for tailoring content in the App which may be considered special category data, such as your sexual orientation, race or ethnicity, or health information, we have done so on the basis of your consent, and you have agreed to it being processed in accordance with this Policy. You may withdraw your consent at any time by deleting your preferences or contacting us at the email address provided at the end of this Policy.

Only after we have anonymised your demographic information (so it can never be used to identify you or anyone else), we may use it in the research we engage in with our academic partners to further scientific understanding of how Relata can help relationships. We explain this more in our section on Sharing with our Academic Partners.

Usage Information

When you use the Services, we collect: your responses to surveys so that we may improve the Services we offer; information about the time you spend and the activities you engage with in the App in order to better understand your needs and preferences and improve the user journey and experience; your IP address in order to know your general location so that we can manage the security of our platforms; and your device ID and email address so that we may communicate with you (via email or push notifications) about the activities you undertake as part of Services.

Support Information

When you use the Services, we collect: your email address when you contact us for support so that we are able to respond to you; your device information so that we can understand and fix technical issues that may occur with our platforms, and other personal data you provide about yourself anytime you contact us for support or general queries.

Subscription and Registration Information

When you subscribe to Relata Premium or register for an account, we collect: the details of your applicable subscription, registration information associated with setting up your account which includes an email address and password. We use your registration information to set up your account and to allow you to backup and restore your activity information.

Marketing Information

When you use the Services, we collect your email address so that we can deliver offers and promotions that may be of interest to you. We may use personal data to market our own products and services, which includes sending you information about Relata updates and features, our newsletter, and discounts on Relata Premium. We may combine your data with data we receive from our advertising partners to send you personalised marketing communications based on criteria, including your interactions with our content, items you view in the app, or information you give us about yourself in your profile.

Technology Information

When you use our Services, we collect and store certain information via the use of technologies such as device identifiers, pixels and cookies. These technologies track information about you and enable us to: (i) remember you when using your computer or device so that we can personalise your user journey and (ii) advertise our Services to you and other relevant audiences. Where we require your consent for these activities, soliciting your consent will be included as part of the information provided in our cookie banner or notice that is displayed when you first access our Services or when we first engage in these activities.

Our references to “lawful bases” are explained below, and we set out the lawful bases for each category of information that we collect from you.

Performance of a Contract with you

When we refer to performance of a contract with you as a legal basis, we refer to those circumstances where we need to use your personal data to comply with our contractual obligations to deliver the services you have engaged us to provide.

Legitimate Interest

When we refer to legitimate interest as a legal basis, we refer to those interests we have in running our business, developing our products and services, delivering and improving our products and services, and ensuring an excellent customer experience in a way which may reasonably be expected and don’t infringe on your rights and freedoms.

Consent

If you provide information that may be classed as special or sensitive (e.g. health or sexual orientation) you consent to processing of that information in accordance with this Policy. You may withdraw your consent by deleting your content and contacting us at the address at the end of this Policy.

Identity Information

Legitimate interest

Personal Information (username, profile photo, etc.)

Legitimate interest

Consent

Activity Information

Legitimate interest

Consent 

Demographic Information

Consent in relation to data about your sex life or sexual orientation

Usage Information

Legitimate interest

Support Information

Legitimate interest

Subscription and Registration Information

(a) Performance of a contract with you where you have paid for certain services and/or signed up for an account

(b) Legitimate interest

Marketing Information

Legitimate interest

Technology Information

Legitimate interest

When your App is paired

We do not share your personal data with your partner but provide you with the ability to initiate this sharing. When you pair your instance of the App with your partner’s instance of the App, you will be exercising your control to share your name and conversations with your partner. While your App is paired, all your conversations will be available for your partner to view until you choose to end the pairing or by deleting your account.

We never disclose your personal data to advertisers or other third parties for any compensation. However, we share the personal data we collect about you in order to provide our services in the ways described below.

Service Providers

We work with service providers that carry out certain functions on our behalf. These include, for example, companies that help us with network and technology services, payment processing, storing data, analysing data including via artificial intelligence and machine learning, managing mailing campaigns, running our support desk, and managing subscriptions. We only share the personal data necessary to enable our service providers to provide their services.

Sharing personal data with other Organisations

We may share personal data with other organisations in the following circumstances:

-- if the law or a public authority says we must share the personal data;

-- if we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to our professional advisors); or

-- to an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you. If the transfer or sale goes ahead, the organisation receiving your personal data can use your personal data in the same way as us.

We partner with academic institutions such as universities to further scientific understanding of how Relata can help relationships. To do this, we generate anonymised information (so you or anyone else can never be identified) from your use of the App, and we share this information with our academic partners so they may analyse it and publish academic papers on how using Relata impacts relationships.

Relata has physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you. However, data transmissions over the internet cannot be guaranteed to be 100% secure. Consequently, Relata cannot ensure or warrant the security of information you provide over the internet to us.

The personal data we collect may be stored and processed on computers situated outside the United Kingdom or the European Economic Area ("EEA").  These countries may have data protection laws that are different from the laws of your country. If such a transfer or storage outside of the UK or EEA was to happen, this would only be done subject to the implementation of adequate contractual safeguards (e.g., the EU’s Standard Contractual Clauses).

Relata limits access to personal information about you to employees who Relata reasonably believes need to come into contact with that information, to provide products or the Service to you, or in order to do their jobs.

Your personal data won’t be kept longer than is reasonably necessary, giving due regard to: initial purpose of collection; age of data; any legal/regulatory reason for us to keep it; and whether needed to protect you or us. We may retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. To determine the appropriate retention period for personal data we consider the amount, nature and sensitivity of personal data, potential risk of harm from unauthorised use or disclosure and the purposes for which we process and whether we can achieve these purposes by other means in addition to the applicable legal and regulatory requirements. 

Below, we set out the rights you have under the UK / EU GDPR in relation to your personal data. Should you wish to exercise any of these rights, please write to us using the information provided under the “How to contact us” section of this Policy.

Subject Access Rights -- You have a right to see the personal data we hold about you and the circumstances of our processing activities.

Right to have inaccurate information corrected -- if you believe we hold inaccurate or missing information, please let us know and we will correct it.

Right to object to our use of your personal data -- We will consider your objection to our use of your personal data. If on balance, your rights outweigh our interests in using your personal data, then we will at your request either restrict our use of it or delete it.

Right to object to direct marketing – where we engage in direct marketing activities (after getting your consent), if you make such an objection, we will stop using your personal data for direct marketing purposes.

Right to restrict our use of your personal data -- you can restrict our use of your personal data, if you have successfully made a general objection, you are challenging the accuracy of the personal data we hold, or we have used your personal data unlawfully -- but you do not want us to delete it.

Right to have your personal data deleted -- you can have us delete your personal data when: we no longer need to keep your personal data; you have successfully made a general objection; you have withdrawn your consent to us using your personal data (where we have relied on consent as the lawful basis for doing so); or we have unlawfully processed your personal data

Right to complain to the data protection regulator -- We’d like the chance to resolve any complaints you have, however you also have the right to complain to the data protection regulator in the UK or EEA country where you receive our product about our use of your personal data. In the UK, the data protection regulator is the ICO and their website is at https://ico.org.uk.

Relata does not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, do not send any information about yourself to us, including your name, address, telephone numbers, or email address, unless you have your parent's or guardian's permission. Should we become aware that we are processing the personal data of any children, we will delete such personal data as soon as possible in accordance with applicable law.

This Policy complements and does not replace applicable national data protection laws. Any applicable national data protection law will supersede this Policy where such law imposes stronger requirements and this Policy shall apply where there are no national data protection laws.

We may partner with third party ad networks either to display advertising on our Website or Services or to manage our advertising on other sites. Our ad network partner may use cookies and web beacons to collect non-personally identifiable information about your activities on our Website or Services to provide you targeted advertising based upon your interests. To learn more about targeted advertising and advertising networks and about your ability to opt out of collection by certain third parties, please visit the opt-out pages of the Network Advertising Initiative, here, and the Digital Advertising Alliance, here. In addition, if you wish to opt-out of interest-based advertising click here (or, if located in the EU, click here).

Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

This section of our Policy contains information required by certain U.S. state data privacy laws.  If you reside in California, Colorado, Connecticut, Utah, or Virginia, this section applies to you and supplements the rest of our Policy. Please refer to the state in which you reside to learn more about additional terms and rights that may apply to you.

The California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), requires us to provide California consumers with some additional information regarding how we collect, use, and disclose your personal information, and the rights available to California consumers under the CCPA. The terms used in this section have the same meaning as in the CCPA.

As described above in Section 3. How we collect and use your personal data, Relata may have collected the following categories of "personal information" (as that term is defined by the CCPA) about you through our Services within the last 12 months: 

The sources from which we collect personal information are described in Section 3 of this Policy. The business and commercial purposes for which we collect this information are also described in Section 3. The categories of third parties to whom we disclose this information for a business purpose are described in Sections 6 and 7 of this Policy. The length of time for which we retain personal information is described above in Section 9 of this Policy.

Sales and Sharing of Personal Information

As described above in Section 6, Relata does not sell personal information as the term “sell” is traditionally understood (i.e., for money). However, like many websites and apps, our Services use cookies and other tracking technologies to provide you with a more personalized experience and to advertise our Services to you, if you choose to enable such cookies. The use of such cookies which disclose a California resident’s personal information (which includes IP addresses and cookie IDs) to third party service providers and advertisers may be considered a “sale” of personal information under the CCPA (given its broad definition of "sale"), or a "sharing" of personal information under the CCPA (which is defined as the disclosure of personal information for the purposes of cross-context behavioural advertising). You may opt out of such cookies at any time by adjusting your cookie choices in our cookie banner, or by clicking the "Your Privacy Choices" link in the footer of our Website.

We do not knowingly sell or share personal information of California residents who are under 16 years old.

If you are a California resident, you may have the following rights under the CCPA, subject to certain limitations and exceptions under applicable law:

You have the right to receive your personal information in a portable and commonly used format.

The Colorado Privacy Act ("CPA") and its implementing regulations define "consumer" as a Colorado resident who is acting in an individual or household context only, and does not include residents acting in a commercial or employment context. If you are a Colorado "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law:

The Connecticut Data Privacy Act ("CtDPA") defines "consumer" as an individual who is a resident of Connecticut. If you are a Connecticut "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law:

The Utah Consumer Privacy Act ("UCPA") defines “consumer” as an individual who is a resident of Utah acting in an individual or household context only, and does not include residents acting in a commercial or employment context. If you are a Utah "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law:

The Virginia Consumer Data Protection Act ("VCDPA") defines "consumer" as a Virginia resident who is acting in an individual or household context only and does not include residents acting in a commercial or employment context. If you are a Virginia "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law:

Making Rights Requests

If you are a resident of one of the above U.S. states and would like to make a request to exercise one of the rights described above, please submit your rights request to support@themindbots.com. To protect the personal data that we maintain, we may verify your identity when you make a request. 

In certain states (such as California), an authorized agent may submit a rights request on your behalf.  We may require an authorized agent to verify their authority to submit a request on your behalf, or we may require you to verify your own identity or confirm with us that you provided the agent with permission to submit the request. We will only use the information provided for verification to confirm the requestor’s identity or authority to make the request, and for our compliance records.

We endeavor to respond to a verifiable request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have any questions about how we collect, store and use personal data or to exercise any of your rights set out above, please email us at support@themindbots.com.